Marley Limited is a leading manufacturer and supplier of roofing products in the United Kingdom, and a roofing installation company within Scotland. The Marshalls Group, which Marley is a part of is fully committed to meeting our customer requirements with regards to product and service quality. In developing our business, products and services, Marley will commit to:
- The Chief Executive having executive responsibility for all of the Company’s Quality Assurance activities, whilst each of the business streams is responsible for ensuring the Quality System is implemented and maintained.
- Continually improving our quality, systems and processes to ensure we meet our objectives, strategic direction and customer expectations.
- Complying with all applicable laws, legislation, satisfying the requirements of all internal and external standards / requirements and product certification where applicable.
- Having a framework to set objectives and ensuring this is linked to the purpose and strategic direction of the business / applicable business area.
- Providing a high standard of service in a professional manner, a commitment to work with customers, suppliers and key stakeholders on developing and improving our product range, to develop user loyalty and so achieve strong business performance in line with the strategic direction of the company.
- Operating a Quality Management System that meets the requirements of BS EN ISO 9001:2015, as a minimum.
- Quality values that commit everyone in the organisation to ensuring our products and customer service are of a consistently high and acceptable standard.
- This policy will be reviewed annually for effectiveness and to ensure its relevance to the business
Our quality values:
- Quality and safety always come first
- Quality is everyone’s responsibility and we are all accountable for it
- We will never knowingly allow sub-standard or defective products to reach our customers
- We know and understand the standards and specifications for our products, and ensure that we meet or
exceed them
- We will always look for ways to improve the quality of our products and reduce waste
Matt Pullen, Chief Executive
May 2025